Privacy Policy of Van Nuys Auto Glass
Van Nuys Auto Glass respects the privacy of visitors who use our website or contact us about auto glass services. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you provide when you contact us, request a quote, schedule service, submit a website form, or communicate with our team.
Information may include:
- Name
- Phone number
- Email address
- Vehicle information
- Service details
- Appointment information
- Messages or information submitted through website forms
Our website may also collect technical information such as browser type, device type, IP address, pages visited, and general website activity.
How We Use Your Information
Van Nuys Auto Glass may use collected information to:
- Respond to service inquiries
- Provide requested quotes
- Schedule and manage appointments
- Communicate about requested services
- Respond to questions or support requests
- Improve website functionality and user experience
- Measure website traffic and performance
- Protect the website from fraud, misuse, or security threats
- Meet applicable legal requirements
We use personal information only for legitimate business and website-related purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies to understand how visitors interact with the site and to support website functionality.
Cookies may collect information about browser activity, device information, visited pages, and website usage. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Analytics and Third-Party Services
We may use analytics, website hosting, communication, scheduling, or other service providers that process limited information necessary to perform their functions.
These providers may receive information only as needed to provide services associated with our website or business operations.
How We Share Information
Van Nuys Auto Glass does not sell personal information for monetary payment.
We may share information with service providers that assist with website hosting, analytics, communications, scheduling, security, or related business functions.
Information may also be disclosed when required by law, legal process, or a valid government request, or when necessary to protect our business, website users, or legal rights.
Data Security
We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or misuse.
No website or electronic transmission method can guarantee complete security, but we take appropriate measures to reduce privacy and security risks.
Data Retention
We retain personal information only for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, protect legal rights, and meet applicable legal obligations.
Retention periods may vary depending on the type of information and its purpose.
California Privacy Rights
California residents may have rights regarding certain personal information under applicable California privacy laws.
Depending on the circumstances, these rights may include the ability to:
- Request information about personal data collected
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Receive information about how personal data is used or disclosed
- Exercise applicable privacy rights without unlawful discrimination
Requests may be subject to identity verification and legal exceptions.
To submit a privacy request, contact Van Nuys Auto Glass using the contact information below.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
If we learn that personal information from a child under 13 has been collected, we will take appropriate steps to delete it.
Third-Party Links
Our website may contain links to third-party websites or services. Van Nuys Auto Glass does not control the privacy practices or content of third-party websites.
Visitors should review the privacy policies of any external websites they choose to access.
Changes to This Privacy Policy
Van Nuys Auto Glass may update this Privacy Policy when website practices, business operations, or legal requirements change.
Updates will be posted on this page with the revised effective date when appropriate.
Contact Van Nuys Auto Glass
For questions about this Privacy Policy or requests involving personal information, contact:
Van Nuys Auto Glass
Phone: (818) 452-0225
Website: vannuysautoglass.com
Hours: Monday to Sunday, 7 AM-9 PM