Terms and Conditions of Van Nuys Auto Glass

Customers may contact Van Nuys Auto Glass to request auto glass services, quotes, availability, or appointment information.

An appointment is confirmed only after Van Nuys Auto Glass accepts the service request and provides confirmation.

Quotes are based on the information provided by the customer at the time of the request.

Customers will be informed of material pricing changes before additional authorized work is performed.

Customers are responsible for providing accurate information about their vehicle, contact details, service location, and the condition of the damaged glass.

Incorrect or incomplete information may affect pricing, parts selection, scheduling, or service completion.

Customers must provide reasonable access to the vehicle at the scheduled service location.

The work area must allow the technician to safely access the vehicle and complete the requested service.

If the vehicle cannot be accessed or the work cannot be completed safely, the appointment may need to be rescheduled.

Customers should contact Van Nuys Auto Glass as soon as possible if an appointment needs to be canceled or rescheduled.

Repeated missed appointments or last-minute changes may affect future scheduling availability.

Customers should inform Van Nuys Auto Glass of existing vehicle damage, previous glass repairs, modifications, damaged trim, corrosion, electrical issues, or other conditions that may affect the requested service.

Van Nuys Auto Glass is not responsible for pre-existing damage or conditions unrelated to the work performed.

Replacement glass and related components are selected based on vehicle specifications and service requirements.

Part availability may vary by vehicle. Equivalent components may be used when appropriate and compatible with the vehicle.

Van Nuys Auto Glass may provide a workmanship warranty for qualifying services.

The workmanship warranty applies to issues directly related to the installation or repair work performed by Van Nuys Auto Glass and is subject to applicable warranty terms.

Customers should contact Van Nuys Auto Glass if they believe a workmanship-related issue has occurred.

We make reasonable efforts to keep the information on vannuysautoglass.com accurate and current.

Website content is provided for general business and service information. Service availability, parts, scheduling, and other details may change based on actual vehicle and service requirements.

Website text, graphics, branding, layout, and other original content may be protected by applicable intellectual property laws.

Content may not be reproduced, distributed, modified, or used commercially without permission from Van Nuys Auto Glass or the applicable rights holder.

The website may contain links to third-party websites or services.

Van Nuys Auto Glass does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

To the extent permitted by law, Van Nuys Auto Glass is not responsible for indirect, incidental, or consequential losses resulting from website use, interrupted website access, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable law.

Personal information submitted through the website or during service communication is handled according to the Van Nuys Auto Glass Privacy Policy.

Van Nuys Auto Glass may update these Terms and Conditions when business practices, website functions, or legal requirements change.

Updated terms will be posted on this page and will apply from the stated effective date.

These Terms and Conditions are governed by the applicable laws of the State of California and applicable federal laws of the United States.

Questions about these Terms and Conditions can be directed to: